"Just had Heat Shield do my loft insulation first of all the sales rep. was straightforward and knew what he was talking about he had a great personality. The fitters Arthur and his mate kept us informed when they would arrive, when they arrived they were a little late and were very apologetic they started work and never stopped all day even for a drink,their saying was we are here to WORk and they did, for me it is great to see workers with an attitude like that, shame a lot of the youth have not got the same work ethic."